Swimming Pool Safety

A safe pool is a fun pool.

Lifeguard – Pool Safety and Insurance

Safety is the single most important aspect when selecting a swimming pool management company. We have spent many years developing our safety program. Our goal is to make the pools fun while providing maximum protection for the guests. When it comes to safety at your pool, everyone needs to be involved. Ensuring aquatic safety at your facility is everyone's responsibility. Whether it's the Club Manager, Property Manager, Board of Directors, or Swimming Pool Committee who establish pool rules, pool pass systems and staffing levels, all employees and even the patrons themselves need to be on board with procedures. As your pool management company, we are dedicated to communicating our message of safety throughout the operation of your pool. We'll manage gate control, pool rules and staffing requirements to ease your burden and increase your pool success. We will clearly define the rules relating to adult swim periods, toddler non-swimmers and swim tests through our "SwimSafe" program. We explain our operational responsibilities and chemical requirements with our "PoolSafe" program.

We spend a lot of time and go to great lengths to make sure our guard staff is the best trained in the industry. Our staff is trained from protocols established through Jeff Ellis and Associates, a risk management company that also establishes the training for most the major water parks in the United States. The annual program, which licenses' the guards, exceeds all requirements by local health departments. Through our normal training each guard is certified to use an AED and administer oxygen. Our training does not stop there. Our staff does in-service each week to keep their skills fresh and ensure they are rescue ready at all times. This extra attention to the guard staff lets them know what they do each day is important.

Pool Pass System

Know who's swimming.

The first step to ensuring a safe swimming facility is proper gate control. Every property should have a pool pass system that identifies residents and indicates the age of children. If the pool rules specify a minimum age that a child can enter the pool without adult supervision, it is helpful to indicate the different age by color, symbols, etc. on the pass itself. Pool passes should also be available for all guests. Problems arise when the lifeguard staff is responsible for collecting cash guest fees. Consider allowing residents to purchase a book of passes ahead of time or require personal checks as the sole method of payment at the gate.

Finally, it is crucial that pool passes are distributed in advance of the pool season. For privacy and liability concerns, the community must support and embrace a zero tolerance policy for non-compliance with the pool pass system.

Pool Rules

Be clear and concise.

Every property should have a clearly defined set of pool rules that address age limit restrictions, parent responsibilities, child supervision requirements and pool entry. Make sure the rules are visible to everyone using the pool. Also, frequently review pool rules and modify as needed. We can review and offer suggestions regarding your pool rules.

Staffing Requirements

Plan for more.

It's crucial to the safety of your pool patrons that you have an adequate number of lifeguards on duty. Relying on past requirements isn't enough. The demographics of a community can change, posing the need for more guard staff. We always recommend having our management team look at the facility prior to giving you a proposal. This is to ensure you have the proper coverage to keep the pool safe, check pool passes and ensure the facility is well maintained.

Swim Lessons

A little knowledge can save a life.

The National Safety Council Learn to Swim Program is an innovative approach for enabling individuals of all ages to learn swimming and water safety skills. It was developed based on nationwide research conducted by Jeff Ellis & Associates, Inc., an international aquatic safety consultant firm. The program's mission is to provide a positive, fun-filled opportunity to teach skills that will increase safety and provide lifelong aquatic enjoyment. It offers developmentally appropriate activities for all ages and skill levels that encourage rapid success. Flexible administration and unparalleled customer service and support help you easily implement it at your pool.

Zero Accident Philosophy

With our Zap program, safety has its rewards.

Accidents are preventable and that's why Continental Pools is committed to our "Zero Accident Philosophy", or "ZAP". We created this reward program to positively reinforce outstanding lifeguarding skills and promote awareness of safety at our swimming pools. The best guards are recognized every two weeks and have a chance to win prizes, from gift cards to computers. Safety is everything to us at Continental Pools.

Safety We All Can Live With

We avoid chance occurrences by not taking chances.

Below you'll find the guidelines all our staff abides by to ensure proper safety at your pool.

When You Are Lifeguarding:

Taking Care of Your Pool:

Scanning Your Zone Of Protection.

When one or more patrons are in the water, you must be in the guard chair conducting vigilant patron surveillance. 10/20 Rule at all times. Conduct a proper Lifeguard Rotation.

Maintain Your Swimming Pool.

Keep it clean and organized. Avoid slips and falls by wiping up spilled fluids immediately. Keep walkways clear of debris, pool cleaning tools, poles and other materials.

Take Proper Care Of You.

When lifeguarding, protect yourself from overexposure to the sun, drink plenty of water, wear sunglasses, and change posture/position per your training. On your time, get the proper amount of sleep, exercise consistently and maintain a healthy diet free from drugs/alcohol.

Chemical Guidelines

Read caution labels on chemicals. Understand the hazards involved, and take the necessary precautions. Always wear protective equipment when handling. Adequate ventilation is a primary concern. Never mix chemicals. Protect the environment from spills and chemical discharges. If the pool is cloudy, close and call.

Be Identifiable.

Wear proper life guarding attire to work to be clearly identifiable. Proper attire also includes your name badge and safety hip pack.

Test Your Pool.

Consistently test and adjust water chemistry, adhering to state and local jurisdictions as trained. Monitor flow rates for proper operation.

Emergency Action Plans.

Know how to call EMS at your facility, the location of the pool, and proper location and proper use of all safety equipment and Emergency Action Procedures.

Unsafe Conditions.

Correct or immediately report any unsafe conditions or practices to your supervisor. Keep the poles away from live power lines and report power lines that are close to the pool.

In-Service Hours.

Take advantage of safety training when available. Maintain in-service hours. Understand and maintain a test ready position for all training, including Lifeguard Training, CPR, First-Aid and Vigilance Awareness Training (V.A.T)

Improve Safety.

If you have an idea on how to improve safety, make that suggestion to your supervisor. It's all of our responsibility to provide the safest environment. When in doubt, close the pool and call the office.

Gate Control.

Maintain proper procedural gate control as discussed with supervisor or property representative.

Protect Yourself from Hazards.

Wear protective equipment (goggles, gloves, apron, etc.) when handling chemicals. Protect yourself from the environment by wearing sunglasses, a shirt, sunscreen, and drinking water. Stay away from sodas and other non-hydrating drinks.

Pool Enclosures And Entrances.

Double-check your fences and gates at the beginning and end of each day. Unauthorized entry can happen after pools close due to unlocked gates, windows or loose fencing. If you see signs of trespassing or vandalism, call the office immediately. ALL doors must be locked at the end of the pool day.

Reasons For Closure.

Check your pool at the beginning of the day for all hazards and reasons for closure. If you find any, close and call. DO NOT LET ANYONE IN THE POOL.

Attitude Toward Safety.

Familiarize yourself with all rules at your assigned facility. Enforce and correct patrons when they are not adhering to the rules. Talk to your patrons about the rules and why they are important to follow. When they see that you care, they will have a better understanding and the pool will be safer for all using the facility.

Bathroom Cleanliness.

Prevent the spread of disease by checking your bathrooms, and maintaining cleanliness at all times. Make sure there are supplies: soap, toilet paper, paper towels as well as no trash on the floor. Be sure that all the toilets/fixtures are also kept working, flushed and clean.

"Your people, in my opinion have earned an A+. I look forward to seeing your equally good lifeguards next year." William Adler, Pembrooke Board of Directors
"They know what they are doing and the lifeguards are very dependable. I don’t have to worry about the pool or staffing." Carolyn Leonard, Stone Run East, Weymouth, MA


Corporate Headquarters/Maryland Operations

8520 Corridor Road, Suite B
Savage, MD 20763
P 301-498-1000 | F 301-498-2709

Regional Headquarters/Delmarva Operations

11941 Industrial Park Road, Ste 2
Bishopville, MD 21813
P 301-498-1000 | F 301-498-2709

Regional Headquarters/ Northern Virginia Operations

14120 Parke Long Court, Suite 111
Chantilly, VA 20151
P 703-321-7040 | F 703-321-7004

Regional Headquarters/Southern Virginia Operations

4805 Market Drive
Newport News, VA 23607
P 757-213-8181 | F 757-244-0877

Regional Headquarters/Massachusetts Operations

17 Cranes Court
Woburn, MA 01801
P 781-933-5005 | F 571-730-5942

Payroll Office

8520 Corridor Road, Suite C
Savage, MD 20763
P 301-498-1000 | F 301-498-2709

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